Guides
Design the conversation before it reaches a customer.
The canvas ships today. A bot that answers from it is at launch, and the work in between is drawing the script so someone else can read it.
The canvas that is already on the machine
The canvas holds the flow, the groups, the nodes, the typed connections, and the variables, and that work is in the current local build. A conversation that still lives in one person's head has no branch a colleague can open, no handover a night operator can trust, and no revision a later edit can point back at. Drawing the script is how the conversation becomes something you can inspect before a customer ever sees it.
The accessible outline is not an export of the drawing. Both the canvas and the outline are projections of one FlowSpec, so neither holds state the other cannot see. A person who did not draw the script can still review it, because the outline and the canvas stay in sync as you edit.
The handover is a node, not an escape hatch
Where the bot stops and a person continues is drawn in the same script as every automatic branch. The handover is a node with a condition, not a side door you invent after the bot has already promised a price, a date, or a return. The run records that node alongside the path, so the question of what the bot had already said has an answer in the ledger rather than in someone's memory.
Typed connections keep the edges honest: a branch that should only fire on a qualified lead cannot quietly attach to a follow-up that was meant for someone else. Variables sit on the same object as the nodes, so the value the bot collected in the first turn is the value the person sees at the handover, not a second copy typed into a different tool.
A running bot is at launch
The canvas you edit today is the object a running bot will use at launch. The Design plan lets you see the flows and configure automations, and it cannot launch a bot. The Launch plan is the point that starts the bot, and that start is at launch, not a checkout you can complete this afternoon.
Nothing on this site is for sale today: there is no self-registration and no payment. Early access is a list of operators, not a waiting room and not an account form. The work you can do now is the drawing, the local run against checked-in data, and the reading back of the path the script actually took.