Prepare a service visit from a WhatsApp enquiry.
A request for a repair needs details before a visit can be agreed. We are preparing scenarios that collect the problem, location and preferred time for the person arranging the service.
Chawo is preparing for launch. We are taking early-access requests; AI and channel connections are not available yet.
Clarify the problem before offering a visit.
For an appliance repair, note the device and fault first, then the location and preferred time. The person arranging the visit still needs to confirm whether the job can be taken and agree the appointment.
Give the person a request they can continue.
Keep the reported fault separate from a confirmed diagnosis, and a preferred time separate from an agreed booking. In the planned service, the connected channel runtime will deliver messages after the scenario has defined the conversation.
Channels in the plan.
The channel plans cover Telegram bot, Telegram account, WhatsApp Business, website chat, voice and email. Connection dates have not been announced.
Choose a case for early access.
Prepare a familiar request now, without changing the bot you already use. When access opens, you will have a case to assess separately; automatic migration from another service is not available.